Sharing a Knowledge Base

You can share your knowledge base to other users so that they can make conversation with your knowledge base.

1. First , choose which knowledge base that you want to share and click edit menu under Actions column

2. Click Share button at the bottom

   

1. Enter email address from other users. Make sure the email address already have an account on Teman Insight

   

2. Once you add the email, you will be able to see the list of users that have access to chat with your knowledge base

   

3. You can also see which knowledge base that you have shared to other users

   

1. If someone share a knowledge base with you, it can be found under "Shared With Me" tab.

   1. You can only see the list of knowledge bases

   2. retrieve its API Key & Public URL

   3. Make conversation

      

note : If your knowledge base has a limited number of chats per month, it will be shared across all users. which means number of chats will increase every time other users make conversation and might reach the limit per month faster